
MADELINE BRUTON
RESUME
I am a resilient and goal oriented worker with experience in customer service, communications, and research. I have been recognized for my strong work ethic and reliability, I and I want to help the world be a better place one story at a time
Education
Colorado State University
Expected to graduate in May of 2026
Bachelor of Arts in Journalism and Media Communication
Skills
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Critical Thinking/Problem Solving
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Non-confrontational Communication
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Customer Service/Support
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Leadership
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Project Management
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Active Listening
Accompishments
September 2026
Colorado State University Bookstore
Promoted to Communications Assistant for Supplies Department - Communicate with employees, vendors, and customers on behalf of the Supplies Department about new products, team meetings, and upcoming events/promotions
March 2025
Parking and Transportation Department at Colorado State University
Promoted to Student Manager - Schedule weekly shifts, train new hires, and communicate about upcoming events, projects, and changes through the chain of command.
Experience
2023 - Present
Colorado State University Bookstore, Fort Collins, Colorado – Supplies Assoicate
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Assist customers with book purchases, rentals, and inquiries.
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Manage inventory and restock shelves to ensure store organization.
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Provide recommendations and information on books and campus materials.
2022 - Present
Parking and Transportation Department at Colorado State University, Fort Collins, Colorado – Student Manager of the Parking Ambassadors
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Monitor and catalog transportation in and out of the CSU Health Medical Center’s public parking lot.
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Engage with Parking Enforcement when vehicles are improperly parked in the visitor lot.
May 2021 - August 2022
North End Florist, Pottstown, Pennsylvania – General Assistant
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Maintained organization standards by scanning, faxing, and filing invoices and receipts.
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Facilitated orders and completed transactions by managing a multi-line phone system, directing calls, and taking messages.
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Communicated and supported customers and employees by providing information and resolving complaints.
Volunteer/School Work
Fall 2025
The Creative Coalition Fort Collins, Colorado – Light Over The Summit, Research and Design
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Researched the curent social enviroment and cultural interest in art and culture in the Fort Collins area, specifically from people other than students of the local college
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Designed multiple deliverables for the Coalition including their sponser packet, for both the over all organization and speciallized events, and physical media guides for their future banners flyers and posters
Spring 2026
Until They're Home, Fort Collins, Colorado – Showcase Project, Digital Campaign
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Visited an adoption event to take photographs as well as help facilitate visitors
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Created a digital marketing campaign to help increase social media presence on three different social media sites
Spring 2025
#SmileYouWokeUp, Fort Collins, Colorado – Story Writer
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Interviewed Molly Cain, the founder of #SmileYouWokeUp, in order to add her story to a collection of stories about tramatic brain injury survivors and their resilience called Headstrong
2019-2022
PHS Musical Theater Department, Pottstown, Pennsylvania – Student Art Director/Properties Mistress
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Worked over 300 hours on multiple musicals the school held
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Directed and facilitated the work of other volunteers during the building of each set and the production of each show